If you have any type of product issue, contact us and we'll be happy to help.
In regards to damaged product, all of our items are sitting in an Amazon warehouse and they are responsible for putting them into a box and shipping them out. Sometimes they use a box that is too big and don't add enough padding to keep our items from getting banged around during transportation.
We tried our best by double sealing the tops (like ketchup bottles) and shipping the sprayers separately, but accidents still happen so please just reach out and one of our team members will be happy to help.
If your sprayer doesn't work properly, or if it stops working, please Contact Us and we will be happy to get a new one sent to you.